FAQs

/FAQs/

What areas do you cover?

2019-09-24T00:09:47+00:00

We cover all of mainland UK, including Scotland and highlands to the southern-most coast and every corner. If you live in England, Scotland or Wales, we can help! We are able to collect from ports in the UK but not able to include ferries.

We do ask that customers try to work with us regarding availability.

What areas do you cover?2019-09-24T00:09:47+00:00

Can I select what day and time the bike is delivered?

2019-09-24T00:09:00+00:00

Unfortunately not, whilst we do our best to accommodate as many customers as possible, we have structured delivery days for certain areas which most weeks will have to be altered slightly to keep from covering the same areas too much in one week.

We do ask that customers try to work with us regarding availability.

Can I select what day and time the bike is delivered?2019-09-24T00:09:00+00:00

I’ve had a quote from Shiply or Anyvan, can you beat it?

2019-09-24T00:02:45+00:00

The transport price comparison sites will give you a non motorcycle based man with Van service which nine times out of ten the operator will have no experience with Motorcycles and won’t be properly insured.

Unfortunately, we cannot offer this kind of service so we are unable to price match Shiply or Anyvan.

I’ve had a quote from Shiply or Anyvan, can you beat it?2019-09-24T00:02:45+00:00

Will my bike be in a van or exposed to the elements on a pickup?

2019-09-24T00:01:36+00:00

All of our delivery vehicles are LWB Sprinter type vans which are customised for motorcycles only.

Our terms are that delivery could take up to 5 working days but this is very rarely the case.

Will my bike be in a van or exposed to the elements on a pickup?2019-09-24T00:01:36+00:00

How long will delivery take?

2019-09-23T23:59:56+00:00

In a few cases we will be able to offer same day delivery if that particular daily round takes us past both collection and delivery points but generally the service is a next day or two day service.

Our terms are that delivery could take up to 5 working days but this is very rarely the case.

How long will delivery take?2019-09-23T23:59:56+00:00

What happens in the event of a road collision?

2019-09-23T23:58:23+00:00

In the unlikely event that any of our drivers are involved in a road collision, you have peace of mind that our insurance covers you up to £60k per machine. 

What happens in the event of a road collision?2019-09-23T23:58:23+00:00

Where is my bike stored overnight?

2019-09-23T23:57:19+00:00

All machines are stored in a secure storage facility in south Yorkshire while being relayed from vehicle to vehicle.

Where is my bike stored overnight?2019-09-23T23:57:19+00:00